Customer Experience Intern ID- 1189
Skills:
Government Relations, Customer Service, Public Policy, Stakeholder Engagement, Data Analysis, Project Management, Communication Skills, Policy Development,
Key Responsibilities
- Customer Support: Assist the customer service team in handling inquiries and resolving complaints in a timely and effective manner.
- Customer Service Management: Day-to-day operations with the customer service team, ensuring timely and effective resolution of customer inquiries and complaints.
- Customer Feedback: Collect and analyze customer feedback to identify areas for improvement and implement necessary changes.
- Cross-Functional Collaboration: Work closely with other departments, including operations, sales, and marketing, to ensure a seamless customer experience.
- Performance Metrics: Monitor and meet key performance indicators (KPIs) related to customer service and satisfaction on a daily and monthly basis.
- Customer Engagement: Develop and execute strategies to engage and retain customers, including loyalty programs and personalized communication.
- Problem Solving: Address and resolve complex customer issues, ensuring a positive outcome and maintaining high levels of customer satisfaction.
- Technology Utilization: Utilize customer service software and tools to streamline operations and enhance the customer experience.
Other Jobs You May Be Interested In
Remote Data Entry, No Experience, $40/hr, Part-TimeVirtual Assistant, $45/hr, Remote, No Experience, Night Job
Entry-Level Remote Data Entry, $50/hr, Evening Job
Customer Support, No Degree, $40/hr, Remote, Weekend Job
Remote Phone Job, $42/hr, Part-Time, College Student Friendly
Virtual Assistant, $40/hr, Remote, No Degree, Night Job
Part-Time Data Entry, $45/hr, Remote, College Student Friendly
Remote Moderator, No Degree, $50/hr, Evening, Weekend Job
Remote Customer Support, $42/hr, Night Job, No Experience
Live Chat Support, $40/hr, Remote, Entry Level, Part-Time
Virtual Assistant, Remote, $42/hr, Weekend, No Experience
Remote Data Entry, $45/hr, No Degree, Night Shift
Part-Time Customer Support, $40/hr, Remote, College Student
Remote Live Chat, $50/hr, Part-Time, Evening/Night Job
Entry Level Phone Job, $42/hr, Remote, No Degree Required
Weekend Data Entry, $45/hr, Remote, No Experience
Remote Virtual Assistant, $40/hr, Evening, Part-Time Job
Remote Moderator, $42/hr, Part-Time, Weekend, No Degree
Data Entry, $45/hr, Remote, Night Shift, College Student Job
Phone Support, Remote, $50/hr, No Experience, Part-Time
Virtual Assistant, No Experience, $42/hr, Remote, Weekend
Remote Customer Support, $45/hr, Part-Time, College Student
Data Entry, Remote, $40/hr, Night Shift, No Degree
Evening Virtual Assistant, Remote, $45/hr, No Experience
Weekend Customer Support, $42/hr, Remote, College Student
Remote Data Entry, $50/hr, No Experience, Evening/Night Job
Remote Live Chat, $40/hr, Part-Time, No Degree Required
Virtual Assistant, $42/hr, Remote, Weekend, Entry Level
Remote Phone Support, $45/hr, Evening, No Experience Required
Data Entry, No Experience, $50/hr, Remote, College Student
Remote Moderator, $40/hr, Weekend, No Degree, Part-Time
Live Chat Support, Remote, $42/hr, Night Shift, College Student
Phone Job, $50/hr, Remote, No Degree, Part-Time, Weekend
Data Entry, $45/hr, Remote, Evening, No Experience Required
Virtual Assistant, No Experience, $42/hr, Remote, Part-Time
Remote Customer Support, $50/hr, Night Shift, No Degree
Remote Data Entry, $40/hr, College Student Friendly, Part-Time
Live Chat Support, $42/hr, Weekend, Remote, No Degree
Virtual Assistant, Remote, $45/hr, Evening, No Experience
Remote Phone Job, $50/hr, College Student, Night Shift
Remote Moderator, $42/hr, Weekend, No Experience Required
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal abilities.
- Analytical mindset with a knack for problem-solving.
- Proficiency in customer service software and tools.
- Ability to work independently and as part of a team.
- Passion for sustainability and plant-based products is a plus.
Number of Positions- 8
Work from home
Working Days- 6 days per week
Timings- 9:15 to 7:15
Stipend- INR 15,000 for 2 months