Dispatcher

Let's Talk Logistics, an Amazon Delivery Service Partner, is looking for enthusiastic, team players to serve as Dispatchers for the delivery of Amazon packages.

The Dispatcher plays a key role acting as the liaison between Let's Talk Logistics and station management. Depending on schedule, they are the last to depart at the end of each day once all drivers have returned to station.

Location: Shirley, NY

Schedule/Working Hours:

The Dispatcher’s schedule will be assigned and may be subject to change. There will be occasions such as: Prime Week, Peak Season, etc. where the Dispatcher is expected to cover extra hours.

Responsibilities:

- Monitor "on the road" Chime chat and phone calls during shift and answer with high sense of urgency, documenting issues when necessary and communicating to the Management as needed.

- Proactively maintain communication with station management throughout the day, to stay on top of any delays that may arise, as well as any potential unforeseen issues that could hinder Delivery Associate progress during their routes.

- Monitor Delivery Associate performance, and assist with coaching or initial training of Delivery Associates.

- Work with management to understand which vans should and should not be going on the road, while also maintaining status of where certain vans are in the repair process/preventative maintenance process.

- Assist with onboarding newly hired drivers, and maintain working knowledge of the Amazon portal to troubleshoot potential issues.

- Keep accurate clock in/out records for drivers on the road during shift

- Ensure the end of night inspection process takes place. This includes: Organization of gas cards, phones, chargers, & keys, inspection sheets are filled out as needed, phones are being charged, vans are parked in the correct spot, etc.

- Dispatchers may be required to go out on the road to complete a route or assist with rescues if necessary.

- This job might require frequent walking around the station.

Compensation & Benefits:

  • $24/Hour
  • Paid Training
  • Paid Overtime
  • Health Insurance and Benefits
  • Paid Time Off

Basic Requirements:

  • Prior DSP work experience
  • Eligible to work in the U.S
  • Must have a New York Driver’s License
  • At least 21 years of age
  • Successfully pass a pre-employment drug test and background check

We are an Equal Opportunity Employer. All qualified applicants will be considered for employment regardless of age, national origin, race, color, disability, religious beliefs, or sexual orientation.

Job Type: Full-time

Pay: From $24.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

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