Sr. Dir., Social Impact & Sustainability

About the position

Responsibilities

• Drive PayPal's leadership in small business empowerment and inclusive economic growth through strategic social and environmental initiatives.
• Empower the team to deliver against PayPal's impact strategy.
• Oversee enterprise-wide Charitable Contributions Policy and all charitable giving from the company and develop grant activations/announcement strategies for priority initiatives.
• Develop community impact programming to help address systemic barriers to growth aligned to our business strategy.
• Modernize data collection and analytics capabilities to enhance reporting and allow us to better measure the impact of our giving.
• Oversee and execute disaster relief playbook as needed.
• Oversee governance structure for management of social and environmental risks and opportunities, including related enterprise-wide policies and public commitments.
• Oversee corporate sustainability reporting, including global regulatory requirements, annual publication of the Global Impact Report, and impact storytelling throughout the year.
• Oversee relationships with PayPal strategic partnerships, including World Economic Forum, the Aspen Institute, Global Citizen, and more.
• Represent PayPal in global external forums, media engagements, and industry collaborations to advance corporate social impact and sustainability leadership.
• Drive execution against our climate goals and commitments.
• Guide integration of sustainability and social impact priorities into core business operations, product strategy, rapid response, employee engagement, and customer engagement.
• Oversee measurement and reporting of impact initiatives, ensuring alignment with business objectives and stakeholder expectations.
• Oversee end-to-end team operations and budgets to ensure delivery against social impact and sustainability annual goals.
• Serve as a senior advisor to executive leadership on emerging sustainability and impact trends, rapid response crisis management, risks, and opportunities.
• Foster an inclusive and high-performing team culture, ensuring team members feel empowered and supported in their professional growth.
• Lead by demonstrating strong listening and adaptability skills to navigate complex stakeholder dynamics and inspire cross-functional collaboration.

Requirements

• 15+ year's experience in Social Impact and Sustainability progressing with responsibility and leadership.
• Experience overseeing large philanthropy projects and grant portfolios and familiarity with donor-advised funds.
• Deep relationships with major non-profit organizations and leaders is preferred.
• Demonstrated experience building and scaling global employee engagement programs, including but not limited to employee volunteerism, skills-based pro bono, and employee resource groups.
• Familiarity with ESG/corporate sustainability regulatory landscape in the U.S. and internationally.
• Expertise in climate risk management, sustainable finance, and net zero strategy development.
• Knowledge of ESG/corporate sustainability standards, frameworks, and ratings including GHG Protocol, CDP, SASB/ISSB, GRI, DJSI.
• Demonstrated success in securing executive buy-in for corporate responsibility strategies and integrating impact into core business priorities.
• Experience leading through influence across a highly matrixed and fast-paced environment.
• Passion for small business empowerment and track record of working with small businesses and entrepreneurs in the US and/or globally is strongly preferred.
• Proven track record managing and developing high-performing, diverse teams in a global Fortune 500 corporate environment.
• Strong executive presence with leaders and employee communities across multiple geographies and cultures globally.
• Exceptional emotional intelligence, with the ability to build trust, foster meaningful relationships, and navigate ambiguity with internal and external stakeholders.
• Strong change management skills, with the ability to guide teams through evolving corporate priorities and external challenges while maintaining engagement, motivation, and alignment with strategic goals.
• Strong stakeholder management skills, including experience engaging with policymakers, investors, employees, customers, and non-profit organizations.
• Passion for PayPal's mission, strong understanding of our products and services and the role PayPal occupies in the ecosystem.
• Experience working in technology or financial services is preferred.
• Experience working as a corporate affairs leader within a global organization.
• Ability to help team synthesize complex sustainability and social impact issues into compelling narratives for internal and external audiences.

Benefits

• Flexible work environment
• Employee shares options
• Health and life insurance